Obelisco360 · Mirador del Obelisco Obelisco360 Obelisk Viewpoint
Legal Data protection

Obelisco360 Privacy Policy

Clear information on what personal data is collected when you use Obelisco360, how it is used and for how long it is stored.

Personal data

1. Data controller

The controller of your personal data is Obelisco360 LLC (“Obelisco360”), operator of the obelisco360.com website.

For any questions about this policy or about your personal data, you can contact us via the contact form available on the website. Your request will be forwarded to the relevant team.

2. Data we collect

We may collect the following categories of data:

  • Identification and contact details: name, surname, country of residence.
  • Booking details: date and time of visit, number of participants, product type.
  • Payment data: processed via external payment providers. Obelisco360 does not store full card details.
  • Website usage data: IP address, device type, browser, language, pages visited and session duration, via cookies and similar technologies.
  • Communications: messages sent through the website’s contact forms.

3. Purposes of processing

We use your data to:

  • Manage your bookings, issue digital tickets and provide the purchased services.
  • Send confirmations, reminders and operational information about your visit.
  • Respond to questions and requests submitted through the website.
  • Comply with legal, accounting and safety obligations.
  • Improve the site, analyse usage statistics and prevent fraud.
  • Send informational or marketing communications about similar products, always with the option to unsubscribe.

4. Legal bases

We process your data on the basis of:

  • Performance of a contract (managing your purchase and visit).
  • Compliance with legal obligations (for example, tax or accounting requirements).
  • Legitimate interests in improving our services and preventing fraud.
  • Your consent, where required for specific communications or cookies.

5. Data retention

Data will be stored for as long as necessary to manage your booking and visit, and for the periods required by tax and accounting regulations. Once those periods have expired, the information will be securely deleted or anonymised.

6. Data sharing and transfers

We may share your data with:

  • The Obelisk Viewpoint operator and other tourism providers involved in your visit.
  • Payment platforms and technology providers (hosting, booking systems, web analytics).
  • Professional advisers and competent authorities where necessary to comply with legal obligations.

Some recipients may be located outside your country. In such cases, reasonable steps will be taken to ensure that your data is processed in accordance with applicable data protection rules.

7. Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration. No system is completely secure, but we work to minimise risks.

8. Your rights

You may exercise, under applicable law, the following rights:

  • Right of access to your personal data.
  • Right to rectification of inaccurate or incomplete data.
  • Right to erasure where legally appropriate.
  • Right to object to receiving marketing communications.
  • Right to withdraw consent where processing is based on consent.

To exercise these rights, please send your request using the website’s contact form. We may ask for additional information to verify your identity.

9. Marketing communications

Obelisco360 may send you information about your booking and about products similar to the ones you purchased. You can opt out of marketing communications at any time by using the unsubscribe links provided in our messages or by contacting us through the website’s contact form.

10. Cookies and similar technologies

The website may use first-party and third-party cookies for technical, analytics and, where applicable, marketing purposes. You can configure your browser to block or delete cookies, although some features of the site may not function properly without them.

11. Changes to this policy

Obelisco360 may update this Privacy Policy to reflect legal changes or internal improvements. The current version will always be the one published on this page, showing the date of last update.

12. Contact

If you have any questions about this policy or about how we process your personal data, you can reach us through the contact form on the website. We will respond as soon as reasonably possible.